TERMS AND CONDITIONS OF SALE & SERVICE
Last Updated: May 2026
Welcome to Aniex Power Tools. These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“customer”, “you”), and Aniex Power Tools (“we”, “us”, or “our”), concerning your access to and use of our physical showroom, electronic communication, ordering pipelines, and delivery services.
By browsing, purchasing, or coordinating orders with us, you explicitly accept and agree to comply with all provisions detailed herein.
1. GENERAL SCOPE & PRODUCT AVAILABILITY
Aniex Power Tools specializes in high-quality hand tools, heavy-duty power tools, and auxiliary equipment accessories. While we strive to maintain live inventory accuracy, all listed equipment and components are subject to regional availability. We reserve the right to modify specifications, discontinue technical tool versions, or restrict transactional volume caps without prior notice.
2. PRICING FRAMEWORK & REGIONAL CURRENCIES
All prices quoted within our physical shop catalog, corporate quotations, or electronic messages are expressed in Kenyan Shillings (Ksh) unless specifically stated otherwise. Prices are subject to sudden supply-side changes or currency fluctuations. Quotations issued directly to industrial entities or construction sites remain valid for exactly seven (7) calendar days from the date of issue.
3. PAYMENT ARCHITECTURE
We provide multiple flexible settlement pathways to accommodate individual field contractors, independent technicians, and corporate construction enterprises, including:
Verified local Mobile Money (M-Pesa)
Direct Electronic Bank Transfers (EFT / RTGS)
Cash at the main service desk
4. CASH ON DELIVERY (COD) STIPULATIONS
To provide peace of mind and convenience, Aniex Power Tools offers a Cash on Delivery (COD) payment service for qualifying delivery locations within Nairobi and surrounding metropolitan commercial areas. By selecting the COD checkout framework, you explicitly agree to the following strictly enforced terms:
Verification Check: Our administrative dispatch desk reserves the right to carry out an explicit telephonic or text verification via our official hotline (+254 728 769 503) before loading tools onto delivery vehicles. Unverified orders will be immediately cancelled.
Immediate Settlement Requirement: Full invoice value settlement is required immediately upon delivery. Logistics personnel are strictly forbidden to surrender hand tools, power tools, or sealed accessory packages until full payment is initiated and visible on our systems.
Inspection Constraints: Customers are permitted to visually audit the external seal condition of shipping containers in front of the courier. However, detailed unpackaging, commercial testing, or trial use of power equipment is strictly prohibited prior to full COD transaction settlement.
Refusal Liability: Unjustified refusal to settle a verified COD order upon arrival may lead to the permanent cancellation of your delivery credit standing and exclusion from utilizing our COD service frameworks on subsequent machinery procurement.
5. LOGISTICS, FULFILLMENT & RISK TRANSFER
Deliveries are executed either through our company-owned fleet or registered third-party logistics companies. While we prioritize prompt dispatches, delivery schedules are estimations and may change due to structural traffic blockages, localized weather anomalies, or remote site accessibility constraints. Risk of tool loss or structural damage transfers entirely to the buyer upon final signature or payment execution at the delivery destination.
6. STATUTORY WARRANTIES & LIABILITY BOUNDARIES
Power tools are subject to limited manufacturing technical warranties, provided the machines have been operated strictly under standard designated parameters. We disclaim all transactional liability for equipment malfunctions arising from electrical power spikes, deliberate drop damage, unauthorized mechanical disassembly, or usage beyond recommended tool strain ceilings.
Under no operational conditions shall Aniex Power Tools be held responsible for project delays, down-time losses, or alternative site costs incurred by the customer.
7. INTEGRATION WITH RETURNS POLICY
These terms operate alongside our operational 30-Day Return and Refund Policy. For any approved item returns (which carry a Ksh 0 restocking fee and require utilizing the provided shipping label), products must strictly be accompanied by our original cash receipt or digital invoice and fit within the designated “Accepted Items” category framework.
8. GOVERNING LEGISLATION & CONFLICT RESOLUTION
These Terms and Conditions are governed by and construed in strict accordance with the Laws of the Republic of Kenya. Any structural disputes, non-payment challenges, or contractual arguments arising directly from transactions with Aniex Power Tools shall first be addressed through good-faith mediation at our main commercial site located at Junction Trade Center, 1st Floor, River Road, Nairobi.
6. CONTACT DETAILS
For immediate help, delivery tracking, or corporate procurement queries, please reach out to us during working hours:
Phone: +254 728 769 503
Email: info@aniexpowertool.co.ke
Location: Junction Trade Center, 1st Floor, River Road, Nairobi
Working Hours: Monday to Saturday | 08:00 – 18:00